Accessibility Statement

Dovetail Workwear is committed to making dovetailworkwear.mom accessible to everyone, including people who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard-only navigation.

Our standard

We work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.

Ongoing effort

Accessibility is an ongoing process, not a finish line. We regularly review the site, test with assistive technologies, and train our team on inclusive design and content practices. When we identify barriers, we prioritize fixing them.

We also review third-party tools, plugins, and integrations used on our site. Some third-party content may not fully conform to WCAG 2.1 AA, and we work with those vendors to close gaps where we can.

Alternative ways to shop

If any part of our website is not accessible to you, or if you would prefer to place an order, ask about a product, or manage a return with a live person, our Customer Service team is available:

  • Live chat: available from the chat button on any page of dovetailworkwear.mom
  • Contact form (routes to Customer Service)
  • Email: cs@dovetailworkwear.mom
  • Hours: 9 AM – 5 PM Pacific Time, Monday through Friday

We will help you complete anything you can do on the website.

Feedback

We welcome feedback on the accessibility of dovetailworkwear.mom. If you run into a barrier, or have a suggestion for how we can improve, please contact us:

  • Phone: 503-481-2280
  • Contact form (routes to our accessibility team)
  • Mail:
    Dovetail Workwear
    107 SE Washington Street, Suite 315
    Portland OR 97214, United States

Please include the page URL, a description of the issue, the assistive technology or browser you were using, and the best way to reach you. We aim to respond within 2 business days.

Formal complaints

If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under Title III of the Americans with Disabilities Act.